Legal Information

66zz Privacy Policy

Your personal information is very important to us. This policy describes how 66zz collects, uses, and keeps your information secure.

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Last Updated: January 2025

1

Scope and Purpose of Data Collection

We collect certain information when you open an account on 66zz and at various stages of using the service. The sole purpose of collecting this information is to provide you with uninterrupted, secure, and quality service.

1.1 Registration Information

When creating an account, we collect the following information:

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Password (stored in encrypted form)
  • Preferred currency and language settings

1.2 Identity Verification (KYC)

66zz follows an identity verification process to ensure account security and prevent illegal transactions. This process may require a copy of your National ID (NID), passport, or driving licence. Documents submitted are used solely for identity verification purposes and are not shared with third parties.

1.3 Financial Transaction Information

Records of transactions processed through bKash, Nagad, Rocket, or Upay during deposits and withdrawals are kept. Mobile wallet PINs or full account numbers are never stored.

1.4 Technical Information

Some technical information is collected automatically when you browse 66zz:

  • IP address and device type
  • Browser version and operating system
  • Session duration and list of pages visited
  • Cookies and session identifiers
2

Policy on Use of Information

Collected information is used only for the following legitimate purposes:

2.1 Account Management

Personal information is used to keep your account active, display transaction history, and send account-related notifications.

2.2 Customer Service

Records of your interactions with 66zz's 24/7 live chat and email support team are kept so that faster assistance can be provided in the future. For more information on how support works, answers can be found in our Frequently Asked Questions (FAQ) section.

2.3 Security and Fraud Prevention

Information is analysed to detect unusual login attempts, multiple account creation, and suspicious financial activity. This measure protects your account from unauthorised access.

2.4 Service Improvement

By analysing user behaviour and preferences, 66zz continuously improves its game selection, payment experience, and interface. No personal identity is associated with this analysis — only aggregated data is used.

2.5 Marketing Communications

If you have given consent to receive marketing messages, relevant offers and updates may be sent to your mobile or email. This consent can be withdrawn at any time from your account settings.

3

Data Storage and Security Measures

66zz gives the highest priority to the security of your information. To this end, security measures have been put in place at both the technical and administrative levels.

3.1 Encryption Technology

Your personal information and transaction details are encrypted using SSL (Secure Socket Layer) technology. Data stored on servers is also secured with advanced encryption algorithms, making unauthorised access completely impossible.

3.2 Access Control

Access to your information is limited only to staff directly involved in service delivery. Every access is logged and regularly audited.

3.3 Data Retention Period

Information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period to meet legal or audit obligations.

3.4 Password Protection

Your password is never stored directly. Only a strong cryptographic hash is kept, from which the original password cannot be recovered.

4

Sharing Information with Third Parties

66zz never sells your information. However, limited information may be shared with certain trusted third parties to operate the service:

4.1 Payment Processing Services

The minimum information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment service provider. This information is used solely to process the specific transaction.

4.2 Technology and Infrastructure Partners

Trusted technology partners are used for server management, data analysis, and security services. These partners are contractually bound to meet 66zz's privacy standards.

4.3 Legal Obligations

Information may be provided when required by a court order, a lawful request from an investigating authority, or other legal obligations. In such situations, only the information specified in the request is provided.

66zz never discloses your full identity document information, password, or complete banking details to any third party.
5

Use of Cookies and Tracking Technologies

Cookies and similar technologies are used on the 66zz website. These help improve your browsing experience and ensure secure sessions.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions and keep the platform's core functions running. Disabling them will prevent the website from working properly.

5.2 Analytics Cookies

Analytics cookies are used to understand which pages are visited most and how users navigate. This information is collected in anonymous form.

5.3 Cookie Controls

Non-essential cookies can be disabled from your browser settings. However, this may limit some features.

6

User Rights and Preferences

As a 66zz user, you have certain important rights over your own information:

  • Right to view information: You can log in to your account settings to see the information 66zz holds about you.
  • Right to correct information: You can contact the support team to correct inaccurate or outdated information.
  • Right to opt out of marketing messages: The option to unsubscribe from any promotional email or SMS is always available.
  • Right to close account: If you want to stop using 66zz's services, you can request to close your account.
  • Request to delete information: You can request deletion of information that does not need to be retained beyond legal obligations.

Alongside building responsible gaming habits, keeping your own account and information secure is important. To learn more, read our Responsible Gaming section.

7

Protection of Minors' Information

66zz strictly prohibits registration by anyone under 21 years of age. 21+ An age verification process is followed at registration and no information is collected from minors. If a person is later identified as underage, that account is immediately closed and the collected information is deleted.

If parents believe their child has registered on 66zz, please contact the support team immediately.

8

Policy Changes and Notifications

66zz may update this privacy policy from time to time. For any significant changes, a notification will be sent to the registered email or mobile number. The date of change is always noted at the top of the page.

Continued use of 66zz's services after a policy change will be considered as acceptance of the new policy. If you object to the changed policy, you will have the option to close your account.

To learn more about 66zz's operations and policies, visit our About Us page.

9

Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, 66zz's support team is ready to help. Use the following channels to get in touch:

Live Chat

Available directly on the site 24/7 — in both Bengali and English

An initial response is given within 24 hours of receiving a complaint and a resolution is ensured as quickly as possible.

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